Frequently Asked Questions

(if you have a question that is not answered here, please contact us)

Variations in Color & Finish

Each hand crafted piece is unique, and slight variations in wood grain, color, and finish are expected and normal, as are minor surface imperfections in the finished wood products.  We believe that our products are accurately described on the website and in any promotional literature, and that the photographs of individual pieces  display the colour and design with a good degree of accuracy.  However, color rendition on computer screens may vary somewhat from actual product colors. There are also some color variations expected in the natural wood used in each design.  We reserve the right to change any design at any time and without prior notice, although we also commit to never ship an item that is knowingly different to that being advertised without prior consultation.

220/240V Compatibility

The LED lights used in our sculptures run on 110V but we'll gladly supply a step down power transformer like this one (http://amzn.to/oIKlzU) to customers in Europe and other countries that require 220/240V electronics.

Satisfaction Guarantee

Your happiness is important to us, so please contact us with any questions or concerns so that we may respond appropriately to ensure your complete satisfaction.